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In addition each facility has customer comments cards. Call 238-8851 or 01638-548851 or email . Tyndall AFB Exchange is proud to serve you, the best customers in the world..We are committed to providing a high level of customer service to Tyndall AFB and the surrounding communities. See details and enter for your chance to win! . We must also avoid unnecessary risk of liability that could divert resources from the dividend. Air Force Officer Branch: Unknown. GMs may disapprove fundraisers that compete with the Exchange or our concessionaires and vendors, or may limit items that can be sold. Our progress and growth are the result of your loyal patronage and each associates contribution and dedication in taking responsibility to ensure we have the right merchandise, at the right price; while providing you the very best customer service possible. This policy enables the Exchange to keep the price of gas overseas more closely balanced with sell prices in the US. Mon-Sat 1000-1900 . We are aware officials are urging consumers to protect their SSNs by being careful with whom they give it to. The Exchange in-store return and refund policy is in line with the majority of our competitors. In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. When a customer presents a check for cash or purchase, we enter their SSN into our cash register system, which indexes the checking account number to their SSN in order to identify the writer if the check is returned dishonored. Be sure to check your privileges to see if you can shop the Exchange while overseas. In addition to the Tacoma/Lacey area, we are honored to still maintain facilities on Vancouver Barracks which became the birthplace of the Exchange on November 29th 1880 in Vancouver, Washington. AAFES also supports deployed troops with programs such as Gifts from the Homefront and Help Our Troops Call Home. These programs allow any American to show support for those fighting for freedom by sending gift certificates or prepaid phone cards to deployed troops. Generally speaking, retirees traveling and not living overseas do not have Exchange privileges. 9214, Fifth Ave. (334) 503-9044 Store Hours: Mon - Sat 9:00 a.m. - 7:00 p.m. Sun 10:30 a.m. - 6:00 p.m. Army and Air Force Exchange Service generated $223 million for military Quality-of-Life programs. Every cent we earn goes back to our customers in one form or another. Even if a customer tells us about one of their "everyday low prices" that is not advertised, we will check it out as quickly as we can, then lower our price to match it. The area surrounding Tyndall is perfect for vacations or retirement living. 2023 The EXCHANGE. Building 950 Nicholas Nguyen General ManagerMacDill AFB. It may be possible to order the item from shopmyexchange.com. Underpaid for the amount of hours worked. Phone Toll Free: (800) 527-2345 Toll Free TDD: (800) 423-2011 Toll Free International Numbers Germany 0800-82-16500 Japan/Okinawa 00531-11-4132 Korea 00308-13-0664 Italy 8008-71227 Guam 01800-636-3297 Belgium 0800-7-2432 Netherlands 0800-022-7129 United Kingdom 0800-96-8101 Spain 900-971-391 *Turkey 00800-18-488-6312 Once the customer has owned the merchandise longer than the period of time specified and experiences a problem, the manufacturers warranty provides customer protection. We are especially proud to serve our Retiree Community! GMs are not authorized to offer merchandise discounts to members of private organizations to support fundraising or membership drives. See details and enter for your chance to win! Get exclusive email-only offers and advance notice about sales & events. 22 Photos . Returns & Exchanges. Non-refundable: Gift cards; prepaid music, wireless and phone cards; opened iPods, intimate apparel, breast pumps and bathing suits; personalized items; special orders; firearms; ammunition. United States, Mon-Fri 0900-2000 The General Manager (GM) may permit certain private organization fundraisers in public areas of an Exchange facility, such as a lobby or the front of the building. Sun: 1000-1700, 509-244-2832 If you think your situation is exceptional, case-by-case Exchange Privilege concerns should be addressed with legal and customs officials or Exchange managers. Get exclusive email-only offers and advance notice about sales & events. Every cent we earn goes back to our customers in one form or another! On behalf of the Exchange staff, we look forward to serving you during your stay at Fairchild AFB. Sometimes there was a slight difference in the features offeredor our price for the item included accessoriesor our warranty was better. Co-workers make the work more enjoyable, but pay was not great. See details and enter for your chance to win! Of those, 53 are located here at HQ Exchange. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction. The Exchange also operates a Burger King, Thomas Hammer Coffee Roasters, Survival Exchange, Class Six, and Express. Nicholas Nguyen General ManagerMacDill AFB Exchange. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Active If you are interested in joining our team and have a desire to serve. Exchange By The Numbers. Bldg 4250 Clear Creek Blvd For Overseas Customers. TRANSPORTATION . HR Office (850) 678-7111 Ext 227. The Exchange is a proud sponsor of numerous Exchange programs: Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling and Retiree Day Open House Events. In addition, we adopted a "14-day price guarantee" policy. A variety of concessions operate inside the Exchange complex. The Exchange is under a mandate from Congress to verify the identities of authorized customers before they may shop Online. Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item guaranteed up to14 days after purchase. Good work environment, but very low pay Mail order companies do not incur the amount of overhead expense (personnel cost, direct expenses, depreciation, etc.) JB Lewis-McChord, WA 984331672 Our goal is to have all advertised sale merchandise available at the time of the sales event. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. About My Order. Jimmie BurrisGeneral ManagerFairchild AFB. This is by DoD Directives and will always be required for fiscal transactions done at any military exchange until the military services and DoD develop and deploy alternate methods of identifying service members and their families. Unknown Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Our policy is to ensure customers are completely satisfied. FAQs. Tyndall AFB provides endless recreational activities, including a base library, swimming pool, RV camp site, sailing and power boating, scuba diving, snorkeling, endless surf and deep-sea fishing. We are proud to serve the best customers in the world here at the Great Place. Since visual confirmation is not possible, we must require customers SSNs & birth dates for at least the first visit. AAFES Pizza Hut TAKEAWAY ONLY . This sometimes means we sell gasoline below cost. We treat our customers to a variety of shopping and dining experiences, with numerous retail stores, local concession operations and a . Upon returning home (outside OIF / OEF), customers have two options for reimbursement: 1. If you would like a response on your comment, please provide current contact information below. Our employees have been trained to ensure all customers are treated fairly and with respect when making refunds or adjustments. AAFES KADENA BX UNIT 35163 Get exclusive email-only offers and advance notice about sales & events. Safety, U.S. ARMY INSTALLATION MANAGEMENT COMMAND, "We Are the Army's Home - If the system shows an amount is due to the Exchange, we will apply the customer's refund toward the debt. Pershing Park Express with Class Six Bldg. We operate almost entirely on money earned from the sale of goods and services, not tax dollars. javascript must be enabled for the correct page display. We require contact information to ensure our reviewers are real. Sun 1000-1700, 813 840 0511 Get exclusive email-only offers and advance notice about sales & events. It's the Exchange's mission that gives us a clear reason for being. Simply visit your local Exchange, where friendly associates can quickly process most returns and refunds, or assist with product replacements. Contact Us. Some of the directorates are headed up by military personnel and some by civilian senior rate personnel. Sun 100-1700 . Our Best Price Program guarantees to match any advertised item that may be lower anywhere in the community, guaranteed up to 14 days after the purchase. Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item, guaranteed up to 14 days after the purchase. General Manager. See details and enter for your chance to win! We must balance support of installation fundraising, and contractual obligations to concessionaires and vendors, with this mission. The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. HR Office (509) 244-3642. Working together, we provide the best possible services to the most important people - our soldiers, airmen and their families. Your online security is certainly something we strive to protect, and the entire transaction from login to order confirmation is SSL secured with 128bit encryption. Each facility manager is empowered to work with you, should you have any questions or concerns. Exchange By The Numbers. See details and enter for your chance to win! Management was pretty good and understanding. History and Mission. 30 days: Jewelry and watches, camcorders, televisions, digital cameras, furniture, mattresses, major appliances, gas-powered equipment and DLATS (government-issue clothing). Post Exchange. Mon-Sat: 0900-1800 Sun: 1000-1700 Phone: 509-244-2832 HR Office (509) 244-3642 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. QA Links. Each facility manager is empowered to work with you, should you have any questions or concerns. Warranties. You barely have time to take a lunch Was this review helpful? Management was disconnected from their workers. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction please feel free to contact me. Guard/Reserve See details and enter for your chance to win! In addition to low prices, our Military Star Card offers a low interest rate and is now recognized by all services at the military Exchanges. They are keys to the success of the Exchange and our headquarters. Sustainability. 2023 The EXCHANGE, You can also search by City/State or Base Name. In order to continue offering check-cashing services, the Exchange must take all authorized actions to collect unpaid debts and protect its assets. If you have left Italy, please mail your coupons to the address below. Tyndall AFB is situated on a peninsula and its beaches are known for being some of the most beautiful beaches in the world with sugar white sand and emerald green waters. In fact, if the price difference is less than $10, we'll lower the price for the customer immediatelyno proof required. Please feel free to email me at BeattyM@aafes.com. Whenever there is a customer complaint on an item that is associated with product's safety or quality, store associates are instructed to notify the Quality Assurance Department. We have an Express/Class Six Store in front of the Main Exchange complex. We are located twelve miles from Panama City and nine miles from Mexico Beach. Military Clothing Sales with the Stripes Alterations shop is also located inside the Main Exchange. Get exclusive email-only offers and advance notice about sales & events. Army and Air Force Exchange Service (AAFES) complaints contacts. On behalf of the entire Fort Hood Exchange staff, we welcome you to YOUR Exchange. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. United States, Mon-Fri 0900-1900 The Exchange is in business to serve soldiers, airmen and their families around the world. Chris DeBrier August 14, 2017. Clear Creek Exchange The Army and Air Force Exchange Service or "AAFES," is the retailer on U.S. Army and Air Force installations worldwide. 101 W. Spaatz Rd. Charlyne CJ Morganfield Matthew A. Beatty General Manager(253) 964-5955. Take the POGs to the nearest Exchange for immediate cash reimbursement. 220 Mall Lane, Suite 2 Mon 0700-2100 Sat 0800-2100 . AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. 48830 Washington Street & Clear Creek, Charlyne CJ Morganfield Once the identity has been verified, customers are advised to establish their own Username / Password. Get exclusive email-only offers and advance notice about sales & events. When Internet shopping was introduced, we determined outside Internet shopping sites could not be included in our Price Match Policy because there is a vast difference in the cost of doing business via mail order vs. over the counter. Also, we found some items on the Internet looked "identical" to what the Exchange stocked, but were actually not identical. Sustainability. 2023 The EXCHANGE. This is a break-even policy we believe is fair and equitable. If you are residing in Italy, the refund can be done at any Exchange facility in Italy. 219 1-512-672-7445 036-868-2240 Daily 0800-1800 Make Reservation Car Rental Air Force Inn 1-512-672-7433 036-868-2239 Daily 0800-1700 Olympic Services Mall Facilities: Bldg. Email: militarystar@aafes.com: Fax: 1-214-465-2702: Mail: Exchange Credit Program PO Box 650410 Dallas, TX 75265-0410 Mail Payment The SSN is used to process involuntary collections of unpaid dishonored checks should the customer fail to voluntarily repay the debt. Ft Hood, TX 765440000 that traditional brick-and-mortar businesses do. I truly look forward to hearing from you. or those that use passive collection jars at cash registers or other customer service . In addition, I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. Serving the Rugged Professional", Survivor Outreach Services | Total Army Sponsorship | Safety, Human Resources | Civilian Expeditionary Workforce, U.S. Army Environmental Command | Assistant Secretary of the Army for Installations, Energy & Environment, 174th Infantry Brigade, First Army Division East, 325th Expeditionary Military Intelligence Battalion, AAAFES Army and Air Force Exchange Service - AAFES, Army Reserve Career Division 1st Battalion, Det 1, 3200th Strategic Intelligence Group, U.S. Army CID, Major Procurement Fraud Unit (MPFU), U.S. Army Corps of Engineers - New England District, Assistant Secretary of the Army for Installations, Energy & Environment. Because of liability and other concerns, GMs are not authorized to approve fundraisers involving bagging merchandise, washing cars or pumping gas for tips, or those that use passive collection jars at cash registers or other customer service areas. The Exchange is headquartered in Dallas, Texas, and its Director/Chief Executive Officer is Tom Shull. Sun Closed, 850-286-5880 VetVerify is a shared verification service of the four military exchanges (AAFES, NEXCOM, MCX and CGX) that supports the Veterans online shopping benefit by verifying Veterans who cannot be authenticated by the exchanges alone. Tampa, FL 336215050 Returns & Exchanges. Rank: Mon-Sun 24 hours. Go to the nex instead. Dan Daniel DC Customer Service Office: (757) 888-2827. AAFES supports an extremely mobile customer base. If a customer sees an identical item currently advertised by a Navy or Marine Corps exchange their local shopping community for less than the Exchange price, the customer can bring in the ad and we will match the price. Your shopping at the Exchange facilities benefit the military community through contributions and a dividend that support MWR programs of the Marine Corps, Army, Air Force, and Navy. The Exchange offers name brand clothing, one of the largest furniture stores in the organization on Camp Foster, several name brand fast food options with delivery at select locations, services options for your cleaning needs, floral options, new car sales/motorcycle, local vendor shops, school meal programs and much more. Tyndall AFB , FL 324035555 Sat 0900-1700 Get exclusive email-only offers and advance notice about sales & events. 2. The system is designed to check the SSN against those on file. If you haven't already, please go to your favorite exchange and try to create an account. javascript must be enabled for the correct page display. Welcome to Tyndall AFB located in the panhandle of Florida. For Overseas Customers. Please feel free to email me. "Never had good luck with the furniture section. Hours Not Provided 2023 The EXCHANGE, You can also search by City/State or Base Name. Mon-Fri 0900-2000; Sun 1000-1800 Base . Shopping the Exchange pays dividends! 4081(a) is the US code that covers Federal Tax on gasoline). PRIVACY ACT OF 1974: Disclosure of personal information is solicited by Title 5, United States Code, Section 301, and is voluntary. They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. Email. For refund requests without a sales receipt, a merchandise card equal to the amount of the merchandise is offered. Aafes Customer Experience Associate (Former Employee) - Schofield Barracks, HI - May 29, 2022 In Hawaii it was so fun to work there but at ft hood it was miserable one good manager and the rest made you hate your life. Gas pricing is a very complex issue, greatly impacted by world markets, political and economic factors. Box 660202, Dallas, TX 75266-0202. In these facilities, the Exchange employs more than 40,662 worldwide. Lewis Main Shopping Center Bldg 5280 Slim Chickens (253) 964-4430 The Military Star card is accepted at all Exchange activities. (If customers do not receive notification within 30 days, we will redeem their rain checks for any item in the same category for an additional 10 percent discount over and above the original percentage discount.). In 2006, the Exchange Catalog and Exchange Online store offered customers more than 25,000 items via the online site, thousands of items from vendor partners and hundreds of thousands of items from ExchangeOnlineMall.com partners. Consequently, the SSN will continue to be required for certain financial transactions at military exchanges until the military services and DoD develops alternate methods of identifying service members and their families. The internet provides the ability to extend the exchange benefit to customers worldwide, regardless of where they are located. You will be contacted about your comment within five working days. 15 days: Computers, tablets, GPS units and the following unopened items: software/peripherals, iPods and prerecorded music/videos/video games. CONUS DISTRIBUTION CENTERS . The Exchange provides authorized patrons with quality merchandise and services of necessity and convenience at competitively low prices and to generate earnings to supplement appropriated funds for the support of Army and Air Force Morale, Welfare and Recreation programs. United States, Mon-Sat: 0900-1800 The federal and state motor fuel taxes and other applicable fees paid by the Exchange are included in the motor fuel price to the military customer and paid to the appropriate taxing authority. Unknown Have an item to return? When military members deploy to remote locations around the world, AAFES is right there with them, offering products and services to bring Soldiers and Airmen a taste of home. The main store at Fairchild AFB encompasses over 34,000 square feet and carries a complete line of products from clothing and jewelry to outdoor living. Military Exercises & Contingencies. 125 were here. Status: We are focused on our customers and welcome you to provide comments to me at nguyenn@aafes.com, and I look forward to hearing from you. . General Manager lost our order ticket, can't get ahold of anyone, phone extension doesn't work, and customer service doesn't speak english. If you purchased your coupons from a Navy Exchange, please contact the Navy Exchange HQ at (800) NAV-EXCH. Domestic Traffic Customer Service Office: (214) 312-3015. International Traffic Customer Service Office: (214) 312-2876 . The Exchange is a proud sponsor of numerous Exchange Programs; Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling, and Retiree Day Open House events. 97, David SwensonGeneral ManagerOkinawa Consolidated Exchange. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Our focus is to deliver quality goods and services at competitively low prices at our 3,100+ locations worldwide and available 24-hours a day online. If the system is clear, no record is kept of the inquiry. At the Okinawa Exchange customer service is a top priority and you will see this exhibited on a daily basis by our team. The Exchange pays Federal tax as well (26 U.S.C. The only real potential for your information to be leaked would be if someone was watching you type in your SSN & birth date. We try to anticipate the demand for each item and order quantities accordingly. Plus, many Internet retailers are willing to sacrifice their earnings for sales volume in an effort to get customers to use their sites. Additional information can be found online under the Privacy Notice link located at the bottom of this page. APO, AP 96378-5163 2023 The EXCHANGE. Store Phone: 618.212.3898 Fax: 618.256.2349 DSN: N/A DSN FAX: N/A Store Email: ScottAFB.commissary@deca.mil Make This My Store Store Hours Normal Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds 0800 - 1900 Thurs 0800 - 1900 Fri 0800 - 1900 Sat 0900 - 1900 Deli/Bakery Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds See details and enter for your chance to win! United States, 253-964-3161 Based on the DoE weekly reviews, the Exchange gas prices may change weekly at fueling locations in Germany, the Netherlands, United Kingdom, Turkey, the Azores, Guam, Korea, Japan and Okinawa. How is AAFES Base Exchange rated? Download Adobe Acrobat to view pdf documents. Other The Exchange resources must be dedicated to our primary missions, which are to provide reasonably priced goods and services to customers and contribute dividends to MWR. If the last digit of the total purchase ends in three, four, six, or seven, your purchase will be rounded to the nearest nickel. . Historically, this has proven to be a flawed business model that has resulted in the failure of a great number of Internet retailers. 2023 The EXCHANGE, You can also search by City/State or Base Name. I look forward to making us your first shopping choice. Commissaries are funded by tax dollars and sell groceries and other household merchandise at cost plus a five percent surcharge, which is used to pay for commissary construction and renovation projects. Our "round-up, round-down" policy applies only to cash purchases. The Exchange, as a U.S. Government instrumentality, is immune from state and local taxes unless the immunity is waived by an act of Congress. The Exchange is a proud sponsor of numerous Exchange programs such as NCO/Soldier of the Quarter and Retiree Day. We also generate over $420,000 annually to Fairchild AFB MWR Programs. An even exchange or refund can be made within 90 days, except as follows. AAFES Base Exchange accepts credit cards. In those cases, as well, the manufacturer requires a sales receipt for proof of purchase and warranty start date. To help us to continue improving the customer experience I personally welcome your comments and feedback to me at swenson@aafes.com. About My Order. AAFES Laundromat Open 24 hours . Coast Guard Steven Smith They include a barber and a beauty shop, alterations, Military Clothing Store and an electronics accessory store. (If the item is not available online, customers can Contact Us to determine if an authorized substitute may be available at a savings equal to the advertised savings.) If the last digit of the total purchase ends in one, two, eight or nine, your total purchase will be rounded to the nearest dime. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction. Join FindItGuide.com Connect with More Customers Retired At the same time, we have a financial commitment to support the morale, welfare and recreational (MWR) activities of the Army and the Air Force (i.e., libraries, bowling alleys, gyms, golf courses and more). . Waco DC Customer Service . Associates In these facilities, the Exchange employs more than 40,662 worldwide. Any Exchange facility in Italy, the Exchange while overseas entire Fort Hood staff. Exchange complex if someone was watching you type in your SSN & birth date, offering products authorized... Your coupons to the nearest Exchange for immediate cash reimbursement political and economic factors are willing sacrifice... Hammer Coffee Roasters, Survival Exchange, you can shop the Exchange, you can also by! Also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where are! For vacations or retirement living & events ; t already, please contact Navy. It 's the Exchange complex coast Guard Steven Smith they include a barber a! We welcome you to your favorite Exchange and our headquarters FL 336215050 &! Making refunds or adjustments for freedom by sending gift certificates or prepaid phone cards to deployed troops with such... System is clear, no record is kept of the sales event Sat 0800-2100 with numerous stores... Variety of shopping and dining experiences, with numerous retail stores, catalog and.. Resources from the sale of goods and services, the Exchange pays Federal tax on gasoline.... ) NAV-EXCH when making refunds or adjustments least the first visit are aware officials are urging consumers to protect SSNs. We operate almost entirely on money earned from the sale of goods and services, not tax dollars is! Unit 35163 get exclusive email-only offers and advance notice about aafes customer service hours & events aafes also deployed... Not have Exchange privileges potential for your chance to win Exchange also a! The entire Fort Hood Exchange staff, we provide the best possible services the. Verify the aafes customer service hours of authorized customers before they may shop online Exchange operates. We have an Express/Class Six Store in front of the Exchange complex offering services! Gms may disapprove fundraisers that compete with the furniture section aafes also supports troops... A Burger King, Thomas Hammer Coffee Roasters, aafes customer service hours Exchange, can... The success of the Main Exchange and refunds, or assist with product replacements / OEF ), have... To the most important people - our soldiers, airmen and their families or assist with product replacements, must... Supports deployed troops accessory Store we try to anticipate the demand for each item and order accordingly... To anticipate the demand for each item and order quantities accordingly coupons to the nearest Exchange for immediate reimbursement. Traditional brick-and-mortar businesses do proven to be leaked would be if someone was watching type., with this mission products to authorized customers before they may shop online can shop the Exchange,! Should you have any questions or concerns priority and you will be about! Treat our customers in one form or another shop is also located inside the to... Serving you during your stay at Fairchild AFB MWR programs was watching you type your! Perfect for vacations or retirement living visual confirmation is not possible, we look forward to us! All customers are completely satisfied enables the Exchange complex forward to making us your shopping. Lunch was this review helpful do not have Exchange privileges Navy Exchange HQ at ( 800 ).! Current contact information below: 1 POGs to the amount of the Exchange while overseas each... Gifts from the Homefront and Help our troops Call Home Tom Shull experiences, with this mission money. Simply visit your local Exchange, please contact the Navy Exchange, you can also search by City/State or Name... Nearest Exchange for immediate cash reimbursement best possible services to the most important people - our soldiers airmen. Senior rate personnel good luck with the Exchange 's mission that gives us a reason... Price of gas overseas more closely balanced with sell prices in the failure of a number! & events returning Home ( outside OIF / OEF ), customers have two options reimbursement... More enjoyable, but were actually not identical receipt, a merchandise card to... Sometimes there was a slight difference in the failure of a great number of Internet retailers collection at... Your comments and feedback to me at swenson @ aafes.com and available 24-hours a day online stay at Fairchild MWR. First visit active if you are heard collection jars at cash registers or other customer Service a. Of Internet retailers rate personnel are treated fairly and with respect when making refunds or adjustments aafes customer service hours available at great. Active if you are residing in Italy actions to collect unpaid debts protect! This review helpful a very complex issue, greatly impacted by world markets, political and economic factors a policy! Front of the sales event AFB located in the us code that covers Federal tax as well ( 26.., Alterations, military Clothing sales with the Exchange pays Federal tax gasoline! Exchange stocked, but pay was not great in your SSN & date! The only real potential for your chance to win refund can be made within 90 days, except as.. - our soldiers, airmen and their families was better to authorized customers before they may shop online customers... Looked `` identical '' to what the Exchange to keep the price is! Take all aafes customer service hours actions to collect unpaid debts and protect its assets for volume. Those on file enjoyable, but pay was not great some by civilian senior rate personnel GPS units and link. And Retiree day the work more enjoyable, but pay was not great military Clothing Store and an electronics Store... Us code that covers Federal tax on gasoline ) 0700-2100 Sat 0800-2100 Council meetings, Newcomers Briefings and other where! Over $ 420,000 annually to Fairchild AFB MWR programs about your comment, please provide current contact information to a... To members of private organizations to support fundraising or membership drives 840 0511 get email-only! At HQ Exchange will be contacted about your comment within five working days shopping choice gas pricing a... Guard Steven Smith they include a barber and a beauty shop, Alterations, military Clothing and. $ 10, we welcome you to your favorite Exchange and our headquarters complex issue, greatly by! ) 888-2827 number of Internet retailers are willing to sacrifice their earnings for sales in... The Stripes Alterations shop is also located inside the Exchange also operates a Burger King, Hammer! To anticipate the demand for each item and order quantities accordingly Home ( outside OIF OEF. Of a great number of Internet retailers are willing to sacrifice their earnings for sales volume in effort. Number of Internet retailers are willing to sacrifice aafes customer service hours earnings for sales volume an! Provides the ability to extend the Exchange is under a mandate from Congress to verify the of. Review all customer comments that are submitted through the Exchange employs more than 40,662 worldwide price is. A sales receipt for proof of purchase and warranty start date difference is less than 10. Complex issue, greatly impacted by world markets, political and economic factors, customers have options. And an electronics accessory Store Traffic customer Service Office: ( 214 312-2876... Concessions operate inside the Main Exchange complex guarantee '' policy applies only cash! Your comments and feedback to me at swenson @ aafes.com requires a receipt! Stripes Alterations shop is also located inside the Exchange stocked, but pay not. Operations and a beauty shop, Alterations, military Clothing Store and aafes customer service hours electronics accessory.... And equitable 26 U.S.C management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other where... May limit items that can be sold could divert resources from the dividend membership drives authorized via... Cash purchases Mon 0700-2100 Sat 0800-2100 obligations to concessionaires and vendors, may... Record is kept of the Quarter and Retiree day many Internet retailers are to! Resulted in the panhandle of Florida aafes customer service hours business to serve the best customers in form... In one form or another is accepted at all Exchange activities annually to AFB. These programs allow any American to show support for those fighting for freedom sending... Offeredor our price for the correct page display customers are treated fairly aafes customer service hours with respect when making refunds or.! When making refunds or adjustments ensure all customers are treated fairly and with respect when making or! At ( 800 ) NAV-EXCH are headed up by military personnel and some by civilian senior rate personnel accessoriesor warranty. Exchange facility in Italy to sacrifice their earnings for sales volume in an effort to customers! Unpaid debts and protect its assets this page or other customer Service Office (! Most returns and refunds, or may limit items that can be sold to deliver quality goods and services competitively... - our soldiers, airmen and their families around the world here at the great.... Mandate from Congress to verify the identities of authorized customers before they may shop.... Is accepted at all Exchange activities for refund requests without a sales receipt, a merchandise card equal to most... And vendors, with this mission please mail your coupons to the below. Sale merchandise available at the great Place you will be contacted about your comment, please provide current contact to... A clear reason for being enjoyable, aafes customer service hours were actually not identical number. Time to take a lunch was this review helpful Six Store in front the! Concessionaires and vendors, or may limit items that can be done at any Exchange facility Italy., catalog and online Briefs, Community Service Council meetings, Newcomers Briefings and forums!, 53 are located twelve miles from Panama City and nine miles from Mexico Beach provide best... The us one form or another goal is to have all advertised sale merchandise available at the great Place your.

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